Home trial (valid only in metropolitan France)

SAS ANSEPIAL offers you the opportunity to try on 1 to 3 optical frames at home. These frames will be delivered to you without corrective lenses. Valid only in mainland France and does not include corrective sunglasses and sports glasses.

Terms and conditions

An at-home trial can include a maximum of 1 to 3 frames per shipment. The number of frames you choose (from one to a maximum of three). If you choose to order a frame with corrective lenses. The frame(s) shipped must be returned to Mymonture.com within thirty days (i.e. 30 clear days) of placing your order.

Process

Once you have chosen your frame(s) and paid by mail, Mymonture.com prepares the order for shipment. If you decide to keep a frame or mount your lenses, contact our opticians on 03 21 91 40 40 from Monday to Friday 10am-6pm to order your complete equipment (frames + lenses, online third-party payment, 2nd pair offer...) and we'll send you a prepaid label. Return shipment is free of charge for the customer. To return your frame(s), simply put them in their original case and slip them into the parcel. Then stick the prepaid return label on the package and drop it off at your nearest post office.

If the frame is not returned

If you have not returned the frame(s) within 30 days of placing your order, or if the frame(s) have been damaged, soiled or damaged. In the event of partial return of the frames, SAS ANSEPIAL will reimburse you for the frames returned, provided that they are in good condition.